Refund & Cancellation Policy

1. Before work begins

If you cancel before we start work, the advance is refunded in full minus any payment gateway charges already deducted by Razorpay.

2. After work has started

• If you cancel after design or development has begun, we refund the unused portion of your advance after accounting for time and resources already spent. The breakdown is shared in writing.
• If a project is delivered as agreed in the scope, the project fee is non-refundable. Bugs and issues covered by the post-launch support window are fixed free of charge.

3. Third-party costs

Domain registration, hosting, payment gateway setup, premium themes, and other third-party purchases are non-refundable once paid to the respective provider on your behalf.

4. Recurring services

Monthly maintenance, hosting management, and AI automation subscriptions can be cancelled at any time with at least 7 days' notice before the next billing cycle. We do not pro-rate the current month.

5. How to request a refund

Email durveshdevlopments@gmail.com with your project name and reason. Approved refunds are processed to the original payment method within 7–10 business days.